Melbet Terms And Conditions

Before using the Melbet platform, it is recommended to familiarise yourself with the terms of service. The section outlines the main provisions governing registration, placing bets, receiving bonuses, withdrawal procedures and other aspects of interaction with the service.

Account Rules and Eligibility

In order to access Melbet’s functionality, a user must fulfil the established requirements. The company regulates registration, verification and account usage rules in accordance with international standards and the laws of its jurisdiction.

Age and Registration

Only adult users 18 years of age and older can register on the site. Providing false information in the questionnaire equates to a breach of the terms of the agreement. One user can have only one account.

Verification

After registration, the user must go through the KYC (Know Your Customer) process. Scans or photos of identity documents are required to be uploaded to verify identity:

• National Passport;
• CNIC/Smart ID (for Pakistani nationals);
• Driver’s licence.

In individual cases, the administration has the right to request proof of address as well as selfies with the document in hand.

Reasons for Account Blocking

The Company reserves the right to temporarily restrict access or completely block a user’s account in the following cases:

• Providing false registration data;
• Use of other people’s means of payment;
• Creating multiple accounts;
• Suspicion of fraudulent activity;
• Refusal to undergo verification;
• Violation of the rules of responsible gaming (including circumvention of established limits).

Being blocked for any of the above reasons may result in withholding of funds and unilateral cancellation of the agreement.

Bonus Terms and Wagering Requirements

Bonuses and freespins are credited automatically or after activation of the corresponding offer in myAlpari. In most cases, a minimum deposit is required (the amount is specified in the terms and conditions of a particular promotion). Free spins are provided for certain slots. The name of the slot in which the freespins are credited is always indicated in the description of the promo. Issued bonus funds are credited to a separate account and cannot be withdrawn until wagering requirements are met.

Wagering conditions depend on the type of promotion. As a rule, deposit bonuses are subject to a wager of ×5 or ×10, while freespins are subject to a wager of ×30 or higher. This means that the bonus amount must be wagered a specified number of times before withdrawal. It is important to consider the timeframe: the user usually has 7 days to fulfil the conditions. If wagering is not completed within this period, the bonus is cancelled along with the winnings obtained at its expense.

Betting restrictions also apply. The maximum amount of bets made with bonus money must not exceed PKR 2,000 (or equivalent in other currency). Exceeding the limit may result in cancellation of the bonus.

Some games do not count towards wagering. The list of exceptions may include:

• Most table games (roulette, blackjack, baccarat);
• Live casino;
• Progressive Jackpots;
• Games with a buy bonus feature;
• Video slots from certain providers (the list is updated periodically).

In case of suspected bonus abuse, such as matched bets, multi-accounts, pattern bets in prohibited games, the administration reserves the right to cancel the bonus and confiscate the winnings. All player actions are analysed by the security system and can be additionally checked manually.

Deposits, Withdrawals and Legal Responsibility

In order for a player to be able to freely dispose of funds on the account, it is necessary to understand the rules of deposit and withdrawal, as well as the legal responsibility to the platform. Melbet adheres to financial standards and has the right to reject a transaction or temporarily freeze an account if suspected of violating the terms of use.

Minimum amounts depend on the method. For deposits they start from 100 PKR (for example, via JazzCash), and for withdrawals – from 200 PKR. Specific limits depend on the payment method and are specified in the appropriate section of the personal cabinet. Maximum amounts vary, but if a large withdrawal is required, additional document verification is possible.

There are no commissions for deposit and withdrawal from the platform, but some payment providers may charge their own commission. Standard processing time is up to 15 minutes, but in some cases it can take up to 72 hours. For cryptocurrencies, transactions depend on network congestion.

Melbet has the right to refuse withdrawal and block the account in the following situations:

• Providing false information during registration and verification;
• Suspicion of using multiple accounts;
• Identification of template bets created to bypass bonus restrictions;
• Use of other people’s payment details;
• Attempts to launder funds and circumvent limits through the transaction chain;
• Refusal of the user to produce documents at the time of additional inspection;
• Use of proxies, VPNs or anonymisers without notifying support.

In all disputed cases, the licence requirements and AML (Anti-Money Laundering) procedures take precedence. Melbet may request KYC confirmation before withdrawal, regardless of the amount. Withdrawals may be restricted until the procedure is completed.

In some cases, the user may be asked to undergo video verification. All documents are processed manually, and the verification period depends on the workload of the security service. If any discrepancies or suspicions of circumvention of the rules are detected, the account may be temporarily blocked until the circumstances are clarified.

Melbet reserves the right to:

• Suspend payment until all required data is received;
• Reject withdrawal requests with suspicious activity;
• Zero out bonuses and cancel winnings received in breach of terms and conditions;
• Restrict access to certain payment systems.

The user is responsible for the authenticity of the data provided. Any attempt to use another person’s card, false documents and conceal the true source of funds is considered a serious breach of the platform terms and conditions.